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DATUM 01 Frequently asked
Common questions.
Which iPhones can scan?
VeriWalk needs the LiDAR sensor built into iPhone Pro models — the iPhone 12 Pro and later, including every Pro and Pro Max since. That sensor is what maps the room and pins each photo to the exact spot you took it. On an iPhone without LiDAR, the app will let you know the device isn't supported for scanning.
Where are my scans stored?
On your phone. Your scans, photos, video, and notes are saved on the device, and nothing leaves it unless you choose to share or export a report. There are no accounts to sign into and no copy sitting on a server we control. (When cloud sync ships in the future, it will be something you turn on, not something that's on by default.)
How do I export a report PDF?
Open the scan you want, tap Export, and VeriWalk builds a PDF report with the floor plan, the photo pins, and the images. From there you can use the standard iOS share sheet to email it, save it to Files, or send it through any app on your phone. The report includes the record's serial number and fingerprint on page one.
How do I name or edit a scan?
Right after a scan you can give it a name — a unit number, a room, a phase, whatever your crew calls it. To change it later, open the scan and tap its title to rename it, or edit the notes and photo captions attached to it. Renaming and re-captioning don't affect the photographic fingerprint — that's tied to the photos themselves, not the labels.
What happens if I delete the app?
Because everything lives on your device, deleting VeriWalk deletes your scans along with it — there's no cloud backup to restore from yet. Before you remove the app or wipe the phone, export the reports you want to keep and save them somewhere safe, like Files or your email. Exported PDFs stay put; they don't get deleted with the app.
Do my photos have location data?
Two separate things. The photo pins are not GPS — VeriWalk records where each photo sits inside the room you scanned, a position on the floor plan relative to the walls around it, so a report can say which corner of which room.
Separately, the app now tags each scan with the jobsite's GPS location: when you take a scan it reads your device's location and turns it into an approximate street address, so your records organize themselves by site. It uses location only while you're using the app, stores it in the scan record, and never sends it to us. Location is optional — deny the permission and scanning still works; records just group by name or land in an "Unfiled" group instead.
Does it work without a signal?
Yes. Scanning runs entirely on the phone, so you can capture in a basement, a shaft, or a parking level with no bars at all. Nothing needs to upload for a scan to be saved — it's already on your device the moment you finish.
Still stuck?
Email us and a real person will help you sort it out.